Frequently Asked Questions

LionVPN is a premium VPN service that provides secure, fast, and private internet access. We protect your online activities with military-grade encryption and a strict no-logs policy.

A VPN creates an encrypted tunnel between your device and our servers. All your internet traffic passes through this tunnel, hiding your real IP address and protecting your data from hackers, ISPs, and other third parties.

Yes, using a VPN is legal in most countries. However, you should always comply with local laws and regulations. We do not condone using our service for illegal activities.

You can use LionVPN on up to 5 devices simultaneously with one account. This includes any combination of computers, smartphones, tablets, and routers.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and various cryptocurrencies including Bitcoin and Ethereum for maximum privacy.

Yes, we offer a 3-day free trial for new users. No credit card required.

Yes, you can cancel your subscription at any time from your account dashboard. You'll continue to have access until the end of your current billing period.

We support multiple protocols including WireGuard, OpenVPN (TCP/UDP), and IKEv2. WireGuard is recommended for the best balance of speed and security.

For user experience and product issue tracking purposes, we only record minimal necessary data. We do not store any of your activities or connection logs generated through the VPN tunnel.

Yes, LionVPN works with most popular streaming services. We have optimized servers specifically for streaming to ensure smooth, buffer-free viewing.

Yes, we have special obfuscated servers designed to work in countries with internet restrictions. Contact our support team for the latest server recommendations.

Connection speed can be affected by server distance, server load, and your ISP. Try connecting to a server closer to your location or use our 'Fastest Server' feature for automatic optimization.

First, check your internet connection. Then try: 1) Switching to a different server, 2) Changing the VPN protocol, 3) Temporarily disabling your firewall/antivirus, 4) Contacting our 24/7 support team.

Router support is coming soon! We are working on providing VPN configuration for popular router models. This feature will be available in the near future.