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Use guides, FAQs, and contact channels for setup help, account questions, and troubleshooting.
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Browse our knowledge base to quickly find solutions
Use the category cards as a task map: setup first, configuration next, then account or troubleshooting when the problem is specific.
General
Basic questions about VPN and LionVPN service behavior.
Account & Billing
Manage subscriptions, account access, and payment questions.
Technical
Understand privacy, routing, protocols, and client features.
Troubleshooting
Resolve common setup, connection, and device issues.
Learn how to transfer your VIP membership to another account
You can transfer your VIP membership to another account. This feature is useful when switching devices or email addresses.
Requirements:
Important Notice
Log in to your account
Go to Account → Transfer tab
Click "Send Verification Code" to receive a code via email
Enter the target account ID and verification code
Confirm the transfer
Quickly find the answers you need
What is LionVPN?General
How does a VPN work?General
How many devices can I use with one account?Account & Billing
What payment methods do you accept?Account & Billing
What VPN protocols do you support?Technical
Do you keep logs?Technical
Still Haven't Found a Solution?
Use the contact page if you need help with setup, account questions, or troubleshooting.